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Company BackgroundESiT is dedicated to providing data management software to support organisations within the not-for-profit (NFP), commercial and environment sectors. Since 1992 when the company was founded, we have delivered a range of solutions, from consultancy in the early days to the provision today of both bespoke and standard software solutions built on the ADMiT System, accompanied by all the necessary training, service and support. In the early 1990s ESiT were frequently approached to deliver software to enable different IT systems to ‘talk’ to each other. To meet this need ADMiT and a range of bespoke solutions from document and drawing management systems to asset management software were developed. The first customer relationship management (CRM) solution was delivered to a local charity in 1997 and since then the thankQ product has been developed and refined and now attracts the majority of our business focus. However, by maintaining a presence in these diverse sectors we are able to constantly share ideas between them, adding unique insight to the service we provide. The company has bases around the world; the head office is in the UK, at Loughborough, Leicestershire and a satellite office is based in Belfast, Ireland. In 2003 ESiT opened an office in Sydney, Australia, to meet the needs of the Pacific NFP market. Missions and ValuesOur mission is to provide data management software, services and support, based on the 'ADMiT System'. We aim to bring honesty, openness and innovation to our working relationships for the benefit of customers and staff, whilst optimising business effectiveness through the exploitation of available Information Technology. So what are we really like to work with? Our staff have a strong desire to deliver what our customers actually need by listening to them and trying to understand the business or process for which they are providing a solution. We work openly with our customers to help them get the most from existing systems and data enabling us to deliver a solution that fits their organisation; we want to be a partner and not just a software company providing a ‘black box’ solution. Quality Registration - ISO 9001:2000ESiT is in the minority of just 2.5% of organisations who have gained ISO 9001:2000 accreditation. We were awarded this accreditation, in March 2002, in recognition of our consistently high standards in our project delivery and procedures. All our procedures are built around sensible project management processes. We use our own thankQ-based ‘Office System’ to manage and control consistently, all our documents, contacts, financial and sales order processing requirements. To maintain the accreditation, our staff and projects are assessed regularly ensuring we understand and follow procedures, and that mechanisms are in place to incorporate feedback from customers and staff. Quality is at the heart of our business - to find out more about ISO standards click on the links to www.iso.org (International Standards Organisation) and www.qmsuk.com. CareersESiT is a developing company that has built its foundations on innovative and open relationships with both our customers and staff. We are always interested to hear from vibrant, enthusiastic people who recognise the difference they can make in a smaller organisation and don’t want to become a faceless employee of a larger company. We build an accommodating approach to our relationships with our staff. Sometimes we ask a little extra effort of you to get the job done so we are equally flexible in our approach to helping you enjoy and balance your work and personal life. The Staff Development Programme provides a framework that can be used by our staff to assist them in managing and developing the career they want, whether their area of interest is software development, project management, customer service, sales and marketing or business development. As part of our Corporate and Social Responsibility we seek staff who embrace the ethics of our policy; taking care of the environment and making a difference socially. We encourage staff to take up to three days a year paid leave to participate in local or national voluntary work and since 2004 operate a tree-planting programme in the National Forest to offset our carbon emissions. Current VacanciesSalespersonWe require a self-motivated person to join our Sales team in the new business sector. We are keen to hear from applicants with a good knowledge of the NFP sector and who understand the needs of fundraising and membership organisations. This role presents a great opportunity for somebody seeking a change of direction as knowledge of the sector is as important as specific sales experience. Competitive OTE and benefits Trainer / Technical AuthorWorking within the Customer Services team, this role combines the delivery of training to customers and the production of training material and help documentation for our thankQ solutions. The successful candidate must have an understanding of the NFP sector and be able to demonstrate a prior interest in training or teaching. In addition, a high standard of English is required and any familiarity with databases and software development would be an advantage. Salary: £20-24k based on experience Application DeveloperOur Application Developers work in small project teams in close
contact with the client to develop database solutions, built using our
own high-level programming tools.
In addition, we are providing an increasing number of web
solutions, integrating the data ‘behind’ the client application with
public-facing websites. Salary: £20,000 + bonus For all positions please apply with CV and covering letter stating your interest in the position and your background to: For more information please call Staff Development ProgrammeWorking closely with your line manager, our programme is designed to help staff understand their existing skills, strengths and weaknesses and identify where further training is appropriate. It encourages them to look beyond their day-to-day job and develop specialisations in transferable skills whilst offering the opportunity to mature within the company in any role. Staff are actively encouraged to develop their own initiatives where they see an opportunity; this develops their profile and contributes to the effectiveness of the whole company. LocationsEnglandDirections to Loughborough |